Information Governance and Records Management
Northern Ireland’s public transport provider, Translink, chooses Belfast-based software company Automated Intelligence (AI) to support their information and records management strategy.
Translink has selected AI.SYNCPOINT, a SharePoint Outlook plugin from AI, to drive adoption and improve user experience of their content and collaboration management system, Microsoft SharePoint. As a result, up to 1,000 workers will benefit from increased productivity and flexibility. This is made possible through AI.SYNCPOINT’s seamless 2-way integration between their email solution, Microsoft Outlook and SharePoint.
Elaine McElhill, Translink Information Manager comments “SharePoint is currently used to manage important documentation and information which enables Translink to identify and achieve objectives. A high percentage of our staff continue to use email as their key communication tool for sharing information.
To support our records and information strategy, we were keen to implement an email integration tool that would allow the easy transfer of emails and attachments from Outlook, and shared drives into SharePoint. This is to ensure the organisation has a single place to manage core business information, which will enable the organisation to meet its obligations under the Data Protection and Freedom of Information legislation more effectively and efficiently.
Translink find AI.SYNCPOINT to be user friendly with an intuitive nature, as it needed to support a wider ranging skill level of computer users. This solution will enable the organisation to manage and control information within email consistently, overall enabling us to deliver a productive information service for our employees.”