Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
Analytics cookies are used to understand how users engage with our website, improve performance and monitor statistics to provide the most relevant and useful content to you.
Cookies allow you to share content directly to your social networking sites for example Facebook, Twitter and Google+ i.e. clicking Like on Facebook and Share on Twitter.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Control your cookie settings
- Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
- Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
- Safari: https://support.apple.com/kb/ph19214?locale=en_GB
The cookies we use and why
1. HubSpot’s tracking code sets the following cookies when you visit our site:
|__hstc||Hubspot||The main HubSpot cookie for tracking visitors. It contains: the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).||2 years||For tracking visitors.|
|hubspotutk||Hubspot||This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.||10 years||To track a visitor’s identity.|
|__hssc||Hubspot||This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.||30 min||Keep track of sessions.|
|__hssrc||Hubspot||Whenever HubSpot changes the session cookie, this cookie is also set to the value “1”. Used to determine if the user has restarted their browser. If this cookie does not exist it’s assumed it is a new session.||Session cookie||Tracks if a visitor has restarted their browser|
|__hs_do_not_track||Hubspot||Set when a site gives users the choice to opt out of cookies and they choose to do so. It disables tracking and personalisation.||2 years||Manages cookie opt-outs.|
|__hs_testcookie||Hubspot||Tests whether the user has support for cookies enabled.||Session cookie||Tests cookie support.|
|hsPagesViewedThisSession||Hubspot||Keeps track of a user’s page views in a session.||Session cookie||Tracks page views.|
2. The Google Analytics library called analytics.js sets the following cookies:
|_ga||Google Analytics||Tracking a user’s journey around a website over time.||2 years||Used to distinguish users|
|_gid||Google Analytics||Enables us to identify which pages are popular, estimate our audience size and usage pattern, and better understand how the web site is used.||24 hours||Used to distinguish users|
|_gat||Google Analytics||This cookie does not store any user information, it’s just used to limit the number of requests that have to be made to doubleclick.net.||1 minute||Used to throttle request rate.|
|30 seconds to 1 year||Used to identify if the same user accessed the site from different origins, e.g., they found the site via a Google Search or whether they went to the site directly.|
|90 days||Analytics writes campaign information to the _gac cookie when a user opens a page on your site via a URL that employs AdWords auto-tagging.|
Google Analytics cookies